Pricing

• What does the free account include?
  The free account includes the ability to create Powtoons of up to 5 minutes long and Presentations that include up to 5 minutes of animations. You can make as many presentations and animated clips as you like and share them online via youtube or our Powtoon Player. Powtoons created in the free account feature the PowToon logo as a watermark. To export your powtoon without the Powtoon watermark, Export in HD, or download to your computer you can buy a subscription or buy credits for export. 
  
• What is the difference between the Professional account and the Agency account?
  The agency account is perfect for designers and advertisers that want to create high quality content. Agency users can created Powtoons of up to 60 minutes long in HD and up to 8 minutes long in Full HD for TV quality videos. We will be adding many new styles and libraries to the agency account as well as some unique features. 
  
• How do I cancel my subscription? 
  You can cancel your subscription at any time. Just click on your username on the top right corner of your "My Powtoons" page then select "Account" and follow the wizard. Your future charges will be cancelled and you will be downgraded to the free account. 
• Can I get a refund?
  PowToon has a 30-day money back guarantee. Contact support by clicking the black pop up button to the right or email support@powtoon.com
• Can I change plans at any time? 
  Changing plans is really simple. You can upgrade or downgrade your plan at any time by contacting support@powtoon.com. Or by purchasing the new plan and cancelling the old one as a separate transaction
• Which payment methods do you accept?   
  We support PayPal and accept all major credit cards including American Express.
• What are PowToon credits?
  Free account holders can purchase PowToon credits to export their Powtoons or upload Powtoons to YouTube. The Powtoons will not have the Powtoon logo watermark. Credits expire after 6 months.
• Will I still have access to the file for editing if I cancel my premium membership?
  If you cancel your premium subscription you will retain a FREE membership plan which is limited to the plan's restrictions and features. All your Powtoons and media will remain in your account.
• Do you have a reseller, Affiliate or a partner program that I can join?
  Yes we have many options for partnerships, please contact us at support@powtoon.com for more details.
• Do you have some special offers for the Education sector?
  Of course, please visit the Education section to find more details:
• Where can I review the terms of service and privacy policy? 
  Here are our Terms of Service and Privacy Policy.
• What is PowToon's Delivery method and how do I access it? 
  PowToon is an online service that is delivered instantly via web-browser using the login and password that you registered with.