{"id":10486,"date":"2019-04-04T12:18:25","date_gmt":"2019-04-04T10:18:25","guid":{"rendered":"https:\/\/www.powtoon.com\/blog\/?p=10486"},"modified":"2020-08-26T18:24:09","modified_gmt":"2020-08-26T16:24:09","slug":"the-cutting-edge-of-tech-health-5-questions-with-neil-ackerman-from-johnson-johnson","status":"publish","type":"post","link":"https:\/\/www.powtoon.com\/blog\/the-cutting-edge-of-tech-health-5-questions-with-neil-ackerman-from-johnson-johnson\/","title":{"rendered":"The Cutting Edge of Tech & Health \u2014 5 Questions with Neil Ackerman from Johnson & Johnson"},"content":{"rendered":"Read Time: <\/span> 4<\/span> minutes <\/span><\/span>\n

We\u2019re used to new companies springing up to disrupt old industries. But sometimes the most familiar brands are doing unfamiliar work right under our noses. Did you know that Johnson & Johnson<\/a> is pushing the boundaries of AI technology? How about the fact that they have the sixth largest corporate venture capital fund<\/a> (beating out tech giants like Microsoft and Samsung)?
<\/p>\n\n\n\n

Clearly, I need an update, and there\u2019s no one better to talk to than Neil Ackerman<\/a>, JnJ\u2019s Senior Director for Global Supply Chain Advanced Planning. Neil is truly remarkable, from how he volunteers his time, to his previous work serving in key roles at Amazon, to the fact that he holds 10 U.S. patents<\/strong>.
<\/p>\n\n\n\n

So, without further ado\u2026 Here are five (actually six) questions from the cutting edge of Tech & Health!<\/p>\n\n\n\n

Question 1: Your title at Johnson & Johnson is Senior Director, Global Supply Chain Enterprise Plan and Innovation. That’s a mouthful! What does that mean?<\/h2>\n\n\n\n

My objective is to deliver an improved customer experience and competitive advantage by leveraging advanced capabilities. Still a mouthful? Let me give you a little context.
<\/p>\n\n\n\n

Johnson & Johnson is one of the top 10 companies in the world for market capitalization. And, in fact, we are the<\/em> largest healthcare company in the world. For all of our customers and partners, supply chain concerns can make an immense difference to the bottom line and to consumers\u2019 health outcomes. <\/p>\n\n\n\n

I work across all segments \u2014 from pharmaceuticals and biomed devices to consumer planning processes \u2014 end-to-end. That means the entire supply chain process, from sourcing and creating, to delivering final products to customers. Because of the global business environment and today\u2019s consumer trends, digitizing the supply chain is our most important task.
<\/p>\n\n\n\n

Another way to think about what my team does is to consider what I like to call our four main \u201cinnovation power areas\u201d:
<\/p>\n\n\n\n

1. Intelligent platforms and predictability <\/p>\n\n\n\n

2. IoT and sensors <\/p>\n\n\n\n

3. Track and trace <\/p>\n\n\n\n

4. Customer fulfillment and the last mile
<\/p>\n\n\n\n

We push the boundaries of technology to improve the entire supply chain, from end to end.  <\/p>\n\n\n\n

Question 2: Does Johnson & Johnson use video, either internally or externally?<\/h2>\n\n\n\n

Yes! Look online and you’ll see tons of our videos on many of the most common platforms covering a variety of topics \u2014 from consumer products<\/a> to the Human Performance Institute<\/a>, and even how we engage with healthcare challenges<\/a> globally.
<\/p>\n\n\n\n

Video<\/g> is how you educate the public today. It\u2019s how you educate internally. Video is how you get attention in this very cluttered world. Short, high-impact videos are extremely powerful,<\/g> and motivate people to live healthier lives. If we can provide people with the means to live a healthier life, then we are fulfilling our mission at JnJ. Video is simply essential.<\/p>\n\n\n\n

Question 3: What\u2019s your top AI prediction for your industry in the year ahead? How will it change our world?<\/h2>\n\n\n\n

Artificial intelligence should be called REAL intelligence \u2014  there\u2019s nothing artificial about it. AI actually starts with humans. Human beings draw the insights from AI and machine learning. Not only that, but you have to make all of this work with rapid speed to create a competitive advantage for your company and your customers \u2014 and you need people for that. Good people.
<\/p>\n\n\n\n

With those kinds of people in place, AI is already improving our lives in four main areas. I call them the 4 P\u2019s:  
<\/p>\n\n\n\n

Projection (optimizing future production through data-based forecasting)<\/p>\n\n\n\n

Production (smarter, faster, more efficient production) <\/p>\n\n\n\n

Promotion (reaching the right customer in the right place at the right time)<\/p>\n\n\n\n

Personalization (providing a targeted user experience)<\/p>\n\n\n\n

I think all of this will change our world in some very important ways when it comes to optimizing our health. First, AI will help improve wellness and preventative medicine. Combined with IoT (smart, connected devices), AI will create effortless ways to implement wellness. Your wellness plans will be personalized to take into account your body type, where and when you exercise, and how you spend your time. Finally, we should see an impact when it comes to aging, managing chronic diseases, and end-of-life challenges. <\/p>\n\n\n\n

These are all important parts of optimizing healthcare that AI will impact deeply over the coming years. <\/p>\n\n\n\n

Question 4: Have you ever worked with a mentor? How do you find someone who\u2019s right for you?<\/h2>\n\n\n\n

Yes, many! I forged my connections with them all in different contexts, and I connected with them all for different reasons. <\/p>\n\n\n\n

When it comes to seeking out mentorship, the most important thing is to understand what your values are,<\/g> and to follow your heart and your value system. I don\u2019t look at mentors as, \u201cWell, this person told me to do X and I did it.\u201d I looked for mentors who aligned with my values, and therefore underst<\/g>ood how I think about things.
<\/p>\n\n\n\n

If you have a mentor who\u2019s only focused on one area of life, but fails to understand you as a person, as a whole being, it won\u2019t really matter what their advice is. We are all complicated people, and it\u2019s really important that if you\u2019re not sure who you really are yet, that you get a mentor to help you figure that<\/em> out first. Questions about big decisions, your career path, your family, are difficult, and should be addressed with both earnestness and passion for what you love to do.<\/p>\n\n\n\n

Question 5: Do you have a particular philosophy or tips you live by when it comes to effective communication?<\/h2>\n\n\n\n

Funny you should ask. My team has actually compiled a list of Acker-nyms \u2014 a list of all my our teams\u2019 favorite sayings for working together. The title reads, \u201cNeil always says, there\u2019s no exclusivity on good ideas.\u201d In other words, no one has the perfect<\/g> idea, and no one likes a know-it-all.
<\/p>\n\n\n\n

That basic idea of respect and collaboration is key to how I understand communication. It\u2019s not just important for the ideas we\u2019re discussing, but also how<\/em> we communicate with each other.
<\/p>\n\n\n\n

In my office I keep a sign to remind people about our talking rules:<\/p>\n\n\n\n

#1. Listen \u2014 There\u2019s no extra points for talking a lot! <\/p>\n\n\n\n

#2. Simplicity \u2014 Democratize your message. Make it for everybody in your audience.<\/p>\n\n\n\n

#3. Build trust through accuracy \u2014 We don\u2019t exaggerate to make ourselves feel important.<\/p>\n\n\n\n

Bonus Question: I\u2019m starting my career from scratch\u2026 Tell me what I should do!<\/h2>\n\n\n\n

The worst thing you could ever do is tell somebody what to do. I would try to help you discover what you want<\/em> to do, or what you\u2019re passionate about. But if I just tell you what to do, then we\u2019re really missing the whole point of life.
<\/p>\n\n\n\n

Thanks, Neil!<\/h2>\n\n\n\n

Wow. Changing health outcomes for the human race. Innovating at the cutting edge of artificial (real!) intelligence. And simple, honest, and value-based communication. No wonder he\u2019s pushing the boundaries. Keep up with Neil and his groundbreaking work on LinkedIn<\/a>.
<\/p>\n\n\n\n

So\u2026 how do YOU communicate effectively? Will machine learning change the way you go about your life? Has it already? Tell me YOUR take in the comments below!
<\/p>\n\n\n\n

Stay awesome!<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019re used to new companies springing up to disrupt old industries. But sometimes the most familiar brands are doing unfamiliar work right under our noses. Did you know that Johnson & Johnson is pushing the boundaries of AI technology? 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