Powtoon data sub-processors

This document contains the list of all vendors/service providers that are used as part of Powtoon' s business operations and that might process customer data.

This list is an integral part of any Data processing agreements that Powtoon may sign with customers in its role as data processor.

Company subcontractor

Address/
country

Service

Is personally identifiable information (PII) stored/processed?

Legal grounds for sub-processing o PII, where applicable

aws.com

410 Terry Avenue North Seattle, WA 98109 United States

IaaS - cloud infrastructure

Yes. All of Powtoon' s service is built on AWS (or azure) cloud infrastructure. As such customer PII is stored and processed here.

Standard Contractual Clauses set forth by European Commision (SCC)

azure.com

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

USA

IaaS - cloud infrastructure

Yes, See AWS above. IF applicable

SCC

oracle.com

Oracle Corporation

500 Oracle Parkway

Redwood Shores, CA 94065

IaaS - transactional mail service

Yes, email address, first and last name are stored for email communication

SCC

logz.io

154 Grand Street New York, NY 10013 United States

IasS - ELK log stack as a service

No

sentry.com

132 Hawthorne Street San Francisco, CA 94107 United States

IaaS - Application monitoring service

No

sqreen.com

24 Rue du Sentier 3è me é tage, 75002 Paris, France

IaaS - WAF as a service

Yes, email address may show up in security dashboard if an account is flagged for suspicious activity

SCC

chartio.com

445 Bryant San Francisco, CA 94107 United States

data visualization solution

No

Fastly

475 Brannan Street Suite 300 San Francisco, CA 94107 United States

IaaS - cache and proxy service

No

drift

222 Berkeley Street Suite 600 Boston, MA 02116 United States

SaaS - in-app communication service

Yes, name and email may be stored and used for personalization and messaging

SCC

Mongo

229 West 43rd Street 5th Floor New York, NY 10036 United States

IaaS - noSQL DB as a service

No

New relic

188 Spear Street Suite 1200 San Francisco, CA 94105 United States

IaaS - Application monitoring

No

Pusher

28 Scrutton Street London, EC2A 4RP United Kingdom

IaaS - Real time notification services

No

wix.com

Wix.com Inc.

 

500 Terry Francois Blvd., 6th Floor, San Francisco, CA 94158 USA.

wix answers - SaaS - helpdesk and knowledge base

Yes, email, first and last name may be stored for support purposes

SCC

recurly.com

400 Alabama Street Suite 202 San Francisco, CA 94110 United States

Payment and subscription management and processing

Yes, billing contact information, name, email, address etc is stored in recurly

SCC

appcues.com

Appcues, Inc.

54 Canal St

5th Floor

Boston, MA 02114

USA

SaaS - product walkthroughs and product update messages

Yes, first name, last name, email

SCC

heap.io

Heap Inc. 225 Bush Street Suite 200 San Francisco, CA 94104
USA

SaaS - product analytics

Yes, first name, last name, email, IP address

SCC

Ciklum

Mykoly Amosova St, 12, Kyiv, Ukraine, 03038

customer support agents

Yes, Customer contact data, email, name, IP address

SCC

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