U Miss for Powtoon v2.pptx

By team195 | Updated: March 17, 2021, 2:32 p.m.

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CONNECTION. HUMANITY. CHANGE.
University of Mississippi Medical Center

March 2, 2021
Jackson, MS
Health care today is tough on patients and clinicians…
Frustration
Alone
Broken System
Burnout
Anger
Separate Conversations
Powerlessness
The patient/clinician relationship is even more important NOW, with the challenging disconnection of the COVID pandemic
It’s time for a new conversation.
Connect as humans.
Reinvent the patient-clinician relationship.
Rebuild health care – from the heart.
Power. Healing. Fulfillment.
4 patients and 4 clinicians 
from the University of Mississippi Medical Center….
Came together for a Virtual ‘3rd Conversation’ ...

Exploring the breakdown in health care communication 
and the power of patient-clinician relationships
“When we establish human connections within the context of shared experiences, we create community wherever we go.” 
-Gina Greenlee
Sharing a story brings us together on a basic human level

“I wanted them to SEE him and HEAR me.

I wanted them to KNOW how much my husband meant to me AND how much I appreciated them taking care of him…" ~Patient

One patient and one clinician kicked off the event by sharing their personal stories…

One-on-one, we shared our stories of the patient/clinician relationship
“COVID has reminded me how much human connection matters.

You don’t realize how much you need it until it's gone.” 
~ Clinician
We shared what we need and want from health care…
“Doctors are human too. It’s important we work together as a team…We need each other." ~Patient

“We need grace but we’re afraid to ask for it. We want to do it right every single time. We need some grace to remember we are all human.”
 ~ Clinician
And what the health care system looks and feels like when we get it…
Connection
Equity
Teamwork
Unity
Care
Support
The 3rd Conversation felt…
We learned…
“To hear the clinician's stories... to learn about them and hear their courage, compassion, and dedication to what they do… is such a blessing to me.” ~ Patient
"We can challenge each other in a positive sense and push people to be at their best and take the best care of themselves.” ~Clinician
“I’ve realized as people we have way more in common than different. Our needs are the same.” ~ Clinician
We felt the power of the 3rd Conversation…
“Seeing the providers and patients interacting with each other was a great experience. If you can continue this into the future, it will change health care in a positive direction.”~ Patient

“It was nice to unpack our emotions and to hear ‘thank you.’ Hearing that matters and is therapeutic.” ~ Clinician
Grateful
Grounded
Appreciative
Better together…
“We need empathy, and we have empathy to share.”
“We have the power to do something about equity.”
“Taking the time to connect and encourage means a lot.” 
“Patients keep us accountable to the kind of physicians we want to be and serve as a mirror for what we are.”
Continue the Conversation…
Connect to the online community @join.3rdconversation.org
Connection
Humanity
Change

U Miss for Powtoon v2.pptx

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