More IQ - Who we are ...

By gael.sainson | Updated: June 10, 2024, 2:17 p.m.

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Hello, we are More-IQ
Let me tell you a bit about who we are
With our powerful scheduling and optimisation capabilities
We help companies to reduce their mobile workforce costs
Our solution is true cloud and real time
Very fast, realtime
Real optimisation, not only scheduling
A lot of automations
Many embedded business workflows
Standalone to black-box integration
Booking
Planned work
Complex repairs
Analytics
Reporting
Field work
We take place in the centre of all your scheduling needs
Optimisation
Using More-IQ, the improvements and savings are very significant !
-30% to -40% extra travel time cost savings over basic optimisation functions
-20% to -30% of workforce cost saving over basic appointments booking methods
Even over other basic optimisation functions and booking methods
Are you sure it would work for us ?
We already optimise our journey once the jobs allocated to our technicians
Of course it will !
With a global optimisation, you will save an extra 25% to 40% of your travels costs !
Optimising the journeys is not enought to optimise your diaries
Linda
Bob
Katie
Nick
1/02
2/02
3/02
The best technician doesn't always mean free ! 
Ok, but my technicians are not all exchangeable !
And some jobs can't move
A global optimisation is much more than just optimising the journeys
In most cases you will need to move jobs between technicans to find the best solution
Of course ... technicians may have differents skills, accreditations, geography, equipment, hours ...
and jobs may have their own constraints, sla etc
Don't worry, we take care of all that
Bookings require a different type of optimisation
How does its help with bookings ? 
Jobs can't move as much once booked!
You're right, once booked jobs can't move as much
Some solutions try to optimise jobs once booked using a nightly optimisation
But once booked, it is too late and the gains, if any, are very small
More-IQ runs the optimisation BEFORE doing the booking
And lets your customer service centre negociate the best solution with your end customer
... Thursday morning or next Monday any time
Monday morning would be perfect
On this screen we show the cost after optimisation for every defined booking slot
It is then possible to propose the less expensive slots to your customer
Or of course this can be offered via any customer channel such as an on-line portal or web-site
In comparison with a nightly optimisation, the cost reduction with our algorithm on your workforce cost is huge
Nightly optimisation
8h slot (all day)
4h slot
2h slot
-11%
-19%
-32%
Total workforce costs
you can schedule hundreds of projects in a second
The optimisation of multi-day sequenced jobs is native in More-IQ
And what about complex repairs, voids etc ?
Don't worry, they are running only behind the scenes
There is no complex configuration, only concepts you are already using every day
All these algorithms sound complex ?
Also our algorithm works on cost based scheduling
More-IQ Scheduler can balance travel costs with your vehicle costs, senior technician costs, sla penalty etc...
At the end, you are in complete control of your business drivers and outcomes and dosen't let the travel cost alone dictate what needs to be achieved
Where most softwares only consider the travel time
Do you have a mobile application ?
Yes we have, it allows your technicians to follow their assigned work anywhere in the field. 
As it works offline, your technician can continue to work event out of signal
But we also offer simple APIs to cover 100% of your job mobile life cycle if you want to use your own application
This probably requires a lots of servers to run ?
Our solution is cloud so you don't have to worry about hardware

... whatever the size of you workforce team from a few technicians to thousands
Our solution is a native cloud implementation, "true cloud" and it makes a big difference !
We insist on the TRUE cloud as many vendors only host their application in the cloud ... and you don't get any benefits from that ...
A true cloud application is multi-tenanted, you don't have a dedicated server. You share hardware with all others customers so there is a big reserve of power.
True cloud applications sit behind a load balancer, so if one service dies then your request is simply redirected to another service
Load balancer
Service
Service
Service
It is also scalable as new services are automaticaly added when the load of the system increase
But a true cloud application also offer many other benefits like...
Transparent background upgrades
Technical Self service
No crippling hardware cost for small workforces
The first thing our customers notice is the speed and the reactiveness of our solution in comparison with what they currently have
Always up to date 
Are you able to integrate with other products?
Of course, our solution has been designed for integration
Our API covers everything, all scheduling and mobile transactions along with all the configuration of the system

The More IQ UI is driven fully by the API, so everything you do in the UI has an API call.
The APIs are fully documented and available with no extra cost.
What type of integration do you support ?
You can work in a hybrid environment, using both your upstream system and the More-IQ UI, using the API for a number of transactions to remove any need for double entry of data
Multi-contractor type integration where you can receive and schedule jobs across multiple contractors systems
Or as a black box system where your users don't see the More-IQ UI and continue to use your own application but benefit from the More-IQ power behind the scenes
In addition to the standard scheduling features, we have many other features such as
Analyics and reporting
SMS and email features
Configurable and powerful end user interface
Systems automation
Single Sign On
Sounds expensive?
We have a very straightforward SaaS price per field based user per month and you only pay for what you use each month
As we don't have any expensive startup costs, we are significantly cheaper than our competitors
Everything is included of course, all of the infrastructure, hosting, features, functionality, API's.....
And the savings made from the first month ensure you get the benefits from the start....
But you are a young company ...
Yes, we are a young company, but our founders share more than 50 years of experience in scheduling ... So they know the subject in every aspect
If you want a demo, just ping us from our website:

https://www.more-iq.com
True Cloud
True Optimisation

More IQ - Who we are ...

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