EVP Speciality

By christina.galloway | Updated: March 19, 2025, 2:59 p.m.

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Welcome To Whole Foods Market Southwest Region
Specialty Expert Training
New Team Leader Development Program (NTLDP) & Career Development Associate Store Team Leader Training Program  (CDASTL)
You will need a copy of the Southwest Region New Team Leader Development Program – Shadowing Self-Assessment & Checklist (NTLDP)
Before We Begin…
AND
A copy of the Southwest Region Career Development Associate Store Team Leader – Immersion Checklist (CDASTL)
These  Checklists have been added as a resource in Cornerstone.
If you have not printed these checklists  please pause the video and  print them at this time.
You will find them below the video launcher of this training.
Just click on the Green Titles under Resources on the video training page. 
The New Team Leader Development  Program begins now!
Please make sure you are in a quiet place
Have a pen & paper for taking notes
You were chosen for your high level of performance and knowledge

All items on the checklist rated 1 or 2 by the Trainee should be given the priority level of focus during shadowing
 
Perform your job as you normally would to allow the Trainee to get an accurate picture of what the job entails

Please Remember
Steph Finken
- Associate Coordinator, Product Specialty -
Scope
Food Focus & Product Knowledge 
Occupational Safety
Food Safety
Regional & Global Programs
Scope
Merchandising
Customer Service
Systems & Operations 
We will begin with the Southwest Region

New Team Leader Development Program

Shadowing Self-Assessment & Checklist

Occupational & Food Safety
Occupational & Food Safety
Regional & Global Programs
Product Knowledge
Product Knowledge
Customer Service
Hi
Merchandising
Systems & Operations
Labor/Scheduling (Will cover in Skype Training)
Complete the Following 2 Questions
1. What is the one thing you learned during this shadowing experience that could help you immediately back in your store?

2. What additional training do you need?

We will now begin the Career Development Associate Store Team Leaders Checklist
Scope
Overviews:
Safety Walk
Retail Floor Setup for Opening 
Pre-Opening Procedures
Immersion Overview
Team Overview
Immersion Preparation
Scope
Dept. Walk 
Product Knowledge
Customer Service
Production
Scope
Team Structure
Department Sales
Department Margin
Department Promotions
Scope
Department Labor & Scheduling
Department Financials
Closing Shift
Purchasing
Scope
General Equipment
Retail Sales Floor
Department Maintenance
Storage
Pre Equipment
Our Specialty department contains a comprehensive selection of the world's finest cheeses and specialty food items, including olives, antipasti, chocolate, dips and spreads, as well as wine and beer.

Each department is divided into sub-teams – Beer/Wine/Spirits (as applicable), Cheese and Coffee – and may have special venues (tap room, wine bar), depending on location.

Team Overview
Check-Off Once Complete
Department Walk
Department Walk
Product Knowledge, Production
& Customer Service

Team Structure & Department Sales

Department Promotions

Department Margins

Department Financials

Purchasing

Closing Shift

General Equipment

Retail Sales Floor

Storage & Department Maintenance

Pre Equipment

Please be sure that 
AND
The CDASTL
YOU
Sign these
Final Pages when Completed
 Austin Metro Leads 
Lisa Lavender: (512) 917 - 2750 
Christina Galloway – LMS: (512) 694-2147

Houston Metro Leads 
Adriana Bayona: (512) 217-3708
 Richard Wheatley: (713) 855-3261

Dallas Metro Leads 
Nicole Kiniry: (469) 416 - 6741
Dale Sharpe: (510) 316 - 8929

Louisiana Metro Lead
Dana Vadell: (504) 450 - 7659

Frontier Metro Lead 
Keri Sullivan: (405) 763-8099

Executive Coordinator of Learning & Development 
Shelby Barnett: (512) 461-8326

Learning & Development Contacts

EVP Speciality

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